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Equip yourself to emotionally support those in need of psychosocial support

Psychological First Aid (PFA)

18 September 2025

18 December 2025

Every now and then a crisis may affect people around us. The stress that they experience may affect them more than usual. Instead of dealing with the stress alone, Psychological First Aid (PFA) providers can support affected persons in a meaningful way, by providing a listening ear and linking them up with helpful resources.

This one day workshop will share the action principles of PFA, LOOK-LISTEN-LINK, for easy recall and lifelong application.

Participants are encouraged to reflect on their personal experience as PFA providers and how they care for themselves, and prepare resources to help those in need. The LEGO® SERIOUS PLAY® method will be used throughout the session for participants to reflect upon and internalise the contents covered

Learning Methodology

This is a highly interactive and experiential learning workshop which includes the following learning approaches:

_ Personal reflections

_ Group work + Discussions

_ Individual Reflections + Sharing

_ LEGO® SERIOUS PLAY® hands-on activities

_ Games + Experiential Activities

_ Short Videos

_ Short lectures

Learning Outcome

By the end of this workshop, learners will be able to:

At the end of this workshop, participants will be able to:

Discuss the importance of mental health
Define the nature of crisis and how it affects people
Be aware of the role of Psychological Fist Aid in helping those in need
Explain how to help affected persons responsibly
Explain and apply the action principles of Psychological First Aid
Know and plan on how to care for themselves

Course Content:

MENTAL HEALTH IS WEALTH

● Introduction and safety brief

● Mental Health: what comes to mind?

● The state of mental health (in Singapore and since COVID)

● Survey my state of health and how stressed I am

HOUSTON WE HAVE A PROBLEM

● Defining nature and types of crises

● Who and how one is affected

● Switching on the radar: circles of vulnerability

● Case studies on crises

HELPING RESPONSIBLY

● Safety First

● No man is an island…

● What is / is not PFA?

● Context matters: who, how and where?

ACTION! PRINCIPLES OF PFA

● Look, to notice and support

● Listen, to understand

● Link, to enable and empower

● What to / not to say

SCENARIO STUDIES

● Scenario planning and briefing

● Debriefing key insights

● Compiling 10 take-aways: crowd source activity

● Contrast between scenario and realities

CARING BEGINS WITH ME

● Safety First, reminder

● Self care is where we begin

● …we’re all part of the continent

● Building my own PFA Kit

Methodology

This is a highly interactive workshop. Participants are expected to participate in personal reflection as well as group discussions and practise key elements of PFA methodology

The LEGO® Serious Play® Method

Initially designed for internal use at The LEGO Group, this innovative method of learning creates a safe learning environment for all. Using specially designed activities and questions, our certified facilitators will bring you through a process that unlocks the hidden potential within individuals, while enabling learning to be internalised and applied more effectively.

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COST

S$495 per person

Includes:

LEGO® SERIOUS PLAY® Bricks & LEGO® Window Exploration Set

Learner Guide
Certificate of Attendance
Buffet Lunch (Halal-Certified)
Two Tea Breaks (Halal-Certified)

Currently programmes are planned to be held at Village Hotel Bugis. Should the location not be available, an alternative that also provides halal-certified catering will be provided within walking distance of a centrally-located MRT station

Cancellation Policy

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