The HEART of Supervision

Tools & Techniques to Inspire, Influence and Improve Performance @ Work

The HEART of Supervision

Tools & Techniques to Inspire, Influence and Improve Performance @ Work

This course allows participants to achieve:

This course allows participants to achieve:

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Inspiration

Techniques to inspire team members to improve performance

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Coaching Techniques

Strategies to bring out the best from people

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Relationship Management

Master techniques to manage conflicts in the workplace with confidence

Programme Summary

The workshop will equip participants with practical tools and techniques related to supervisory skills & influencing principles. In the Volatile, Uncertain, Complex and Ambiguous work environment, there is no place for waste and inefficiency. Supervisors and Team Leaders are expected to do more with less.

This workshop will enable supervisors, team leaders, and executives with supervising responsibilities to handle the challenges they face in areas such as coordination, staff communication, sustaining Job Satisfaction, and managing operational efficiency in their respective workplaces.

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Objectives

Participants will be able to:

  • Improve the team members’ performance that’s aligned to departmental goals/target
  • Manage work place grievances using appropriate negotiation and influencing situations with greater confidence
  • Use the appropriate supervisory and leadership styles to team members more effectively
  • Enable and enhance team members’ performance using coaching and mentoring techniques
  • Connect and sustain meaningful relationships with their team members and other key stakeholders

Get full course details and more information today

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Centre for Creative Thinking

@creativityasia

@creativityasia